A Note from THG Hosting During This Troubling Time

26th March, 2020

As the world at large deals with the ramifications of the COVID-19 pandemic, THG Hosting wants to express our dedication to our clients and the globe when facing this global crisis.  

THG Hosting, as well as The Hut Group as a whole, is focused on taking every security precaution to keep employees safe, while also ensuring that our clients stay connected. Read on to learn more about our efforts during this tumultuous time…  

Global Commitment 

Our offices stretch around the world. The health crisis has affected various THG Hosting locations in different ways. We have monitored each of our locations closely and reacted as necessary in accordance with local recommendations.  

Like many other industries, we are operating with only essential workers reporting to offices and workplaces. We’ve asked our entire staff to work from home when possible. Where not possible, we’ve created smaller, more isolated shifts for those who must work on location. THG retail locations are currently closed along with other investments including hotels.  

THG Supporting Our Communities 

The Hut Group, our parent corporation, has offered emergency use of all THG-owned properties to the UK government. These properties may be used as locations to house military, peace officers, and medical personnel.  

Additionally, our San Antonio office has been proactively contacting small businesses in the area to help them stay online and in business. We’ve created special, low-priced bundles for SME business continuity. Our priorities are ensuring our staff’s safety and keeping our clients connected to the rest of the world. Ensuring that our clients have as much business continuity as possible during this difficult time is important to us. 

Remote workers have created an overburdened internet. Websites are delayed, if not slowed to a standstill, and applications are struggling to perform. THG Hosting is ready to help organizations support the additional load. If you need additional bandwidth or storage, please contact our Sales team. We are happy to evaluate your current infrastructure and create a customized plan to meet your requirements. 

Stability & Redundancy 

While many web hosts are facing crippling supply chain issues, THG Hosting remains fully stocked, thanks to our +30 data center locations around the globe. Our experts hand-select our data centers based on redundancy configurations and proximity to internet exchanges. Our data center technicians are on-site for hardware replacements and configuration. They are pivotal to our ability to maintain connectivity and we have taken every precaution regarding their safety.  

Our entire staff is available to help THG Hosting clients however we can. So, whether you need hosting advice, infrastructure reinforcement, or help with your invoices, please let us know. THG Hosting is firmly planted on solid ground. Not only are we ready for your next order or expansion, but we are also in the process of expanding our locations, hardware, and network to better accommodate you. Learn more about how adding a low-cost bare metal server can boost your connectivity.

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